Last Updated: March 18, 2026
This Privacy Policy describes how Underdog Landscaper ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Business name and information
- Billing and payment information
- Any other information you choose to provide through forms, surveys, or communications
We also automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your registration and enrollment in our program
- Send you program materials, updates, and educational content
- Communicate with you about your account and our services
- Process payments and transactions
- Respond to your questions and provide customer support
- Send marketing communications (you can opt out at any time)
- Analyze usage patterns and improve our website
- Prevent fraud and ensure security
- Comply with legal obligations
3. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (payment processors, email service providers, hosting providers, etc.)
- Professional advisors (lawyers, accountants, consultants)
- Law enforcement or government authorities when required by law
- Business partners with your explicit consent
- In connection with a business transaction (merger, acquisition, or sale of assets)
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your experience
- Deliver targeted advertising
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
When you provide your email address, you may receive:
- Transactional emails (confirmations, receipts, account updates)
- Educational content related to the program
- Marketing communications and promotional offers
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. Please note that you cannot opt out of transactional emails related to your account.
6. DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information for certain purposes
- Portability: Request transfer of your information to another service
- Withdraw consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us using the information below.
9. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
12. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure your information receives adequate protection.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals because there is no industry standard for how to interpret them.
15. PAYMENT INFORMATION
We use third-party payment processors to handle transactions. We do not store your complete credit card information on our servers. Payment information is encrypted and processed securely by our payment partners in compliance with PCI-DSS standards.
16. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Underdog Landscaper
Phone: [818-730-7339]
17. DISPUTE RESOLUTION
If you have a complaint about our privacy practices, please contact us first. We will investigate and attempt to resolve any complaints or disputes regarding use and disclosure of personal information.
18. CONSENT
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
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